Cancellation policy

Cancellation policy for digital content, prepared in accordance with EGBGB Annex 1 to Art. 246a § 1 para. 2 sentence 2 Reference: BGBl. I 2013, 3642 – 3670

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

In order to exercise your right of withdrawal, you must inform Dreisörner Werbeagentur GmbH, represented by its managing director Mr. Josef Dreisörner, Kaulbachstrasse 61, 80539 Munich, Tel +49 89 6886778, shop@josef-dreisoerner.de, by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the sample withdrawal form below, but this is not mandatory. If you make use of this option, we will immediately send you (by e-mail) a confirmation of receipt of such a revocation.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Please note that you will be charged for all shipping costs and additional charges (such as packaging and material costs etc.) and that it is your responsibility to return the package to us in a safe manner. Once we have verified that the product(s) are in perfect condition, we will refund your money (minus shipping costs) as soon as possible.
If your product(s) are broken or damaged in any way on arrival and you wish to make a claim, please contact us as soon as possible with details, pictures and any additional information we may require and we will get back to you as soon as possible.

All possible customs duties are to be paid by the buyer.

The right of withdrawal does not apply to the following contracts:

Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. Contracts for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded. Contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
Contracts for the supply of goods if they have been inseparably mixed with other goods after delivery due to their nature. Contracts for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence. Contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery. Contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts. Contracts for the supply of goods whose price depends on fluctuations in the financial market over which the trader has no control and which may occur within the withdrawal period.

If you wish to cancel the contract, please complete this form.